News

Airpocket debuted at the Travel Goods Association's 2016 International Travel Goods Show in Las Vegas in March. Many months of planning, organising and designing culminated in three whirlwind days of networking, marketing and promoting Airpocket to retailers and distributors.

It was exhausting and exhilarating and SO much fun, and we learned a lot about the travel goods industry from people who have been part of it for a long time. There were hundreds of exhibitors, and we took the opportunity to check out some of the other products on display and chat with the creators, many of whom are just like us - first-time trade show attendees with a new product borne from necessity and crowdfunding!

We had many visitors to our booth, and the feedback they gave us on Airpocket was invaluable. We will never get tired of hearing people say "That's such a good idea!" and we heard that a lot during our three days at the Show.

One of our visitors was Dawn McCarthy, a Lifestyle Expert from Los Angeles who featured Airpocket during her show on the Las Vegas Fox 5 morning show:

Fingers crossed we will make it to the Show in 2017! And next time we might add a few extra days to our trip so we see a few more of the sights and lights of Las Vegas.

All our orders have now been shipped from our distribution centre in Sydney, and we have been receiving messages every day from our customers, telling us how delighted they are with their Airpockets. Here are just a few:

 

Please follow us on Facebook and Instagram @theairpocket for more feedback and photos from our happy customers.

 Regards,
Trish & Tanya

Exciting news! Our first shipment has arrived in Australia and is en route to our distribution warehouse in Sydney. We are almost at the end of a very long journey for Airpocket – from crazy idea to successful Kickstarter campaign, followed by product refinement and finally manufacturing. We now have loads of Airpockets ready to send to our Kickstarter backers, as well as all our online store customers.

We will continue to offer free shipping on all orders placed online between now and Friday, 12th February 2016.

Thank you to all the wonderful people who came on board while we were still at the departure gate! We have been cleared for take-off and will be on our way very soon (the airline puns write themselves around here).

Regards,
Trish & Tanya

If you have pre-ordered an Airpocket as a Christmas gift for the travel-bug in your life, we have created a downloadable Christmas Pack for you to print out and give to them.

It's best printed on A3 paper, as this will create a pack that is just the right size for a DL envelope. When printing, tick the box that says 'flip on the short side'.

http://www.airpocket.com.au/downloads/Christmas_Gift_Voucher_Shopify.pdf

Have a wonderful holiday and new year! And thank you again for supporting our new venture.

Warm regards,

Trish & Tanya

The manufacturing contract has been signed, our purchase order has been submitted and we are officially "in production." We have been advised that our order will be filled on January 20th.

 Now that we have this date confirmed we can lock in our freight partners. Hooray!

We have decided to do the packaging and shipping ourselves, from Canberra, as this will ensure quality control and consistency.

There are a few stages in the Airpocket’s journey from the factory to Canberra, which involves working with our international freight forwarder, Chinese and Australian customs officials.

As each stage is completed we will get a better idea of what the actual delivery date into Canberra will be, and we will update you along the way.

We estimate that we will commence shipping to you in the second week of February.

If you have any questions please don't hesitate to drop us a line at contact(at)airpocket.com.au

Regards,

Trish & Tanya

If you are new to Airpocket - WELCOME ABOARD! We are thrilled to have your support for our new product and the launch of this new company.

We have had a set-back this week and as a result our manufacturing schedule has been adversely effected.  It is now unlikely that we will be able to receive our first shipment of Airpockets before Christmas. This is a frustrating delay, especially as we know that many of our Kickstarter backers, as well as those of you who have pre-ordered here on our store, had joined with Christmas gift-giving in mind. We are very sorry that this has happened.

The hold-up is our manufacturing contract. The contract is crucial not only on the production side, but also because it forms part of our international intellectual property protections. We cannot proceed without it.

If the contract had been resolved this week we would have been able to ship the Airpockets in December. Unfortunately this hasn't happened and the deadline for December deliveries has now passed.

The good news is that the negotiations are going well. It's slow because of the need for lawyers and translators, but it's progressing because everyone at the table is keen to get moving on production. We have a great relationship with our manufacturers and that continues, which is why we are optimistic of reaching a resolution soon.

We are going to create a downloadable, printable Christmas gift pack for you to pop under the tree or in a stocking so that your friend or family member knows all about Airpocket and this exciting but sometimes unpredictable adventure they've unwittingly been roped into. If you would like to receive this by email, please get in touch with us at contact@airpocket.com.au

If you have pre-ordered your Airpocket, Travelbook and/or Amenities Case here in our online store and you would prefer a refund, please send an email to contact@airpocket.com.au and we will arrange one for you.

We are genuinely grateful, as always, for the support and understanding of everyone who has taken a chance on us. We are still headed in the right direction and we know that when this flight finally takes off, you're going to love your Airpockets.

Regards,

Trish & Tanya

We are working with our manufacturers to deliver the Airpocket to you as soon as possible. We are currently on track to deliver in November 2015 and if there are further delays we will update you via this page, or you can 'like' our facebook page to receive news.

We have made some significant improvements to the Airpocket and Travelbook since we launched the campaign. In August, Tanya and I traveled to China to meet with our manufacturers and make a few final decisions on materials and finishes, and we are very happy with the result. Our delivery schedule was pushed out by a few more weeks as a result, but we know that the extra time taken to get everything right will result in a better product for you.

If you have any questions please don't hesitate to get in touch with us via email (there's a link in the Contact section of this website).

Cheers,

Trish & Tanya